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IT Outsourcing Services

Optimize Current Operations. Launch New Projects. 

IT outsourcing services include application development, infrastructure and software support and maintenance, data center management, and other initiatives. With 34 years in IT, ScienceSoft takes over any IT tasks you want to outsource or cooperates with your vendors to provide the services.

IT

Outsourcing with ScienceSoft in Figures

1.5–2x

revenue growth from new IT-based business initiatives 

Over 2x

reduced IT service costs thanks to our best practices 

2.5x

higher business growth due to freed resources 

Cooperation Models We Support

Staff augmentation

Cover resource or skill gaps of your in-house IT team with our experts managed by you directly. 

Self-managed team

Get a self-managed team led by ScienceSoft’s PM or Team Lead to carry out your IT initiative. 

Full outsourcing

We take care of your specific IT function(s) with full responsibility for their quality and related risks. 

Our Happy Clients

Leo Burnett Worldwide: What Is Working with ScienceSoft Like

For over 4 years, we have been trusted with software development and support projects, including those based on .NET and AWS cloud, from a renowned advertising agency Leo Burnett Worldwide. Sam Gooby, Head of Platform Production at Leo Burnett, reveals his first-hand experience on cooperation with our team.

Why Choose ScienceSoft

3,600+

projects completed 

750+

employees onboard

50%+

IT experts are seniors 

Full-scale Project Management Office to handle projects of any complexity. 16 years in help-desk on ITIL principles. 10 years in DevOps practices. Mature quality management system proved with ISO 9001 certificate to deliver tangible service value and predictable results.
Solid security management system backed by ISO 27001 certification to protect the customers’ data we access. 62% of our revenue from the customers we serve for more than 2 years, such as eBay, IBM, Baxter, NASA JPL, Nielsen, and more. Consulting expertise in over 30 industries to bridge business and technology.

Get More Efficient IT with Expert Outsourcing

ScienceSoft’s experienced outsourcing teams can help you: Optimize the quality and cost-effectiveness of IT operations. Support business operations with the right solutions. Plan and implement digital transformation initiatives.

The Scope of IT Outsourcing Services by edylinntechnologies

Optimize IT operations

Infrastructure support

Quality assurance services

Cybersecurity services

Cloud migration

Cloud application development

Support business operations

Application support and evolution

Help desk services

IT support

Digital crisis management and response

banking-1

Remote work consulting

big-data-solution-components

Managed analytics services

Plan and implement new IT projects

IT strategy consulting

Help desk services

IT support

We Eagerly Put in Use IT Innovations

Click the cards to find the detailed description of our capabilities with each technology. 

Big Data

Artificial Intelligence

Data Science

Internet of Things

Computer Vision

Augmented Reality

Virtual Reality

Blockchain

The Financial Times Includes ScienceSoft USA Corporation in the List of Americas’ Fastest-Growing Companies 2022

ScienceSoft is one of 500 companies with the highest compound annual growth rate in revenue. This achievement is a result of our unfailing commitment to provide high-quality IT services and find best-value solutions to clients’ needs.

ScienceSoft’s Approach to IT Service Delivery

Flexible pricing options

  • Fixed price.
    Best for: feasibility study, PoC, small projects.
  • Time & Material (with a cap). 

         Best for: advisory; large-scale or flexible projects.

  • Per-ticket pricing. 

        Best for: L1, L2 support.

  • Fixed monthly fee. 

        Best for: L3 support (in-code changes).

Scalable IT service desk

  • Offshore outsourcing.
  • Advanced techs for best ratio of business value.
  • Agile, DevOps,
  • shift-left QA approach, test automation.
  • Cloud resource consumption optimization.
  • Increased team efficiency 

        due to established project management practices.

  • Resources with lower rates work on routine tasks; resources with low performance are replaced.

Flexible pricing options

  • Fixed price.
    Best for: feasibility study, PoC, small projects.
  • Time & Material (with a cap). 

         Best for: advisory; large-scale or flexible projects.

  • Per-ticket pricing. 

        Best for: L1, L2 support.

  • Fixed monthly fee. 

        Best for: L3 support (in-code changes).

Quarterly service improvements

  • Regular roadmap revision (stated business needs vs. current business needs; value we bring vs. highest possible value, etc.).
  • Proactive approach: we analyze processes/solutions and suggest adding improvements and possible competitive advantages.
  • Anticipating, openly communicating and effectively managing potential stumbling blocks in cooperation. 

Regulatory compliance

  • ISO 9001 certification to assure the quality of the services delivered.
  • ISO 27001 certifications to assure the security of our customers’ data.
  • Compliance with industry-specific regulations: HIPAA, GAMP, PCI DSS, SOC 3, GDPR, etc. 

Visibility and KPI-based results

We define the goals you want to achieve and ensure service transparency via reports on:

  • Use of resources (actual vs. planned).
  • Current issues & potential risks.
  • Team productivity and service quality KPIs, etc. 

KPIs we use to estimate the work progress and results:

Measure IT Outsourcing Value for Your Business

ScienceSoft’s team can conduct an IT outsourcing feasibility analysis to provide you with the cost-benefit analysis of an outsourcing engagement for your particular case. 

Selected IT Outsourcing Projects

ScienceSoft's IT Outsourcing - Q&A

How do I know whether my IT costs may be reduced?

We analyze the current state of your IT to see the potential for its improvement and then compare the TCO of your IT managed in-house vs. by ScienceSoft. As a rule, our best practices (Agile, DevOps, Integrated Manual and Automated Testing, etc.) help to achieve over 2x effectiveness of your current investments.

Doesn’t IT outsourcing pose a threat to corporate data security?

ScienceSoft adheres to strict ISO 27001 data security policies and follows the established in-house safety management systems. We ensure 24/7 security monitoring to prevent unsolicited access and ransomware threats.

Can an IT outsourcing vendor guarantee against premature service termination?

ScienceSoft adheres to strict ISO 27001 data security policies and follows the established in-house safety management systems. We ensure 24/7 security monitoring to prevent unsolicited access and ransomware threats.

Our Outsourcing Service Options

Full-service IT outsourcing

Outsource any IT tasks (development, support, management, etc.) to ScienceSoft – and we will make sure to deliver the best outcomes.

Co-sourcing with an in-house IT team R

Delegate your IT operations and execution of new IT-related business initiatives to ScienceSoft – and let your team focus on other tasks. 

Co-sourcing with other vendors

Strengthen your IT vendor ecosystem with ScienceSoft as an experienced professional in any IT domain that may require vendor assistance. 

Need More Proof Of Our Competence? Don’t Hesitate to Contact Us!

Feel free to drop us a line – and we will gladly provide the outsourcing projects and testimonials relevant for your situation, so that you could confirm our reliability. 

Development of an Azure-Based Software Product for vCIO Services Management

ScienceSoft built an Azure-based SaaS vCIO product and consistently delivered new features and updates to ensure a superior user experience for SaaS users. 

Software Products Development for a Global Leader in Image Processing

A success story of a 5-year cooperation which resulted in 12 products (6 of them created by ScienceSoft from scratch). One of the products has been awarded Best Imaging Application by a prestigious press photographers association. ScienceSoft’s expertise allowed the Customer to shorten time-to-market significantly (3-4 months per project). 

Viber Application Development Outsourcing

The success story of 5+ years of cooperation with the Viber startup resulted in the release and evolution of Android and desktop app versions of Viber, a feature-rich VoIP and instant messenger with over a billion registered users. 

Development and Support of Software Products for Life Science Companies

For over 10 years, a scalable team of 8-29 ScienceSoft’s specialists provides development and support services for a provider of biotechnology, drug discovery and chemical research services. Currently, our team covers such directions as services, support, development and testing. 

Software Development Outsourcing for IBM/Consul

ScienceSoft was an outsourcing partner of IBM/Consul for the development of security audit software for enterprises and introduced a number of process improvements to speed up the project and reduce development efforts.

The Pros and Cons of Outsourcing IT Services

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QA Outsourcing

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IT Support Outsourcing

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