Application Management Services: Monitoring, Troubleshooting, Enhancement, Optimization

Our Application Management Services encompass continuous monitoring, troubleshooting, and maintenance of your software applications to ensure their smooth and efficient operation. We offer proactive monitoring to detect and resolve issues in real-time, minimizing downtime and ensuring optimal performance.

Keep Your Applications at the Best Working State

Our Application Management Services ensure that your applications are continuously monitored, optimized, and maintained to deliver peak performance and reliability.

With our expert team taking care of your applications, you can focus on your core business while we keep your software running smoothly and efficiently.

Our Application Management Services

Optimize and maintain your applications for peak performance with our comprehensive Application Management Services.

Application Monitoring and Performance Management:

Our Application Monitoring and Performance Management services ensure that your applications are continuously monitored for performance issues, allowing us to proactively identify and address any bottlenecks or slowdowns.

We employ advanced monitoring tools and techniques to track key performance metrics, detect anomalies, and optimize your applications for optimal performance and user experience.

Application Troubleshooting:

With our Application Troubleshooting services, we quickly identify and resolve any issues or bugs in your applications, minimizing downtime and ensuring uninterrupted operation.

Our experienced team of troubleshooters utilizes industry-leading tools and methodologies to diagnose and fix application issues, ensuring smooth functioning and user satisfaction.

Application Enhancements:

Our Application Enhancement services help you keep pace with evolving business needs and market demands by adding new features, improving functionality, and enhancing the user experience of your applications.

We collaborate closely with you to understand your requirements, analyze existing applications, and implement enhancements that align with your business goals.

Application Optimization:

Through our Application Optimization services, we fine-tune your applications for improved performance, scalability, and efficiency.

Our experts analyze the application code, database structure, and system architecture to identify areas for optimization, implement performance tuning techniques, and ensure optimal resource utilization.

Change Management and Training Services:

Our Change Management and Training services facilitate a smooth transition when implementing changes or updates to your applications.

We provide comprehensive change management strategies, ensuring minimal disruption to business operations, and offer training programs to ensure that your users and stakeholders are proficient in using the updated applications.

Application Management Backed By Help Desk Services

Our help desk support services are designed to enhance user satisfaction by providing a centralized point of contact for all service requests and incident reports. With a 24/7 multi-language team, we prioritize and categorize incidents, provide immediate solutions for common issues, and escalate complex cases to technical experts. Additionally, we keep users informed about the status of their requests and actively gather feedback to improve our services.

  • Centralized point of contact for service requests and incident reports.
  • 24/7 multi-language support team.
  • Prioritization and categorization of incidents for efficient resolution.
  • Immediate solutions for common issues.
  • Escalation of complex cases to technical experts.
  • Timely communication with users about request status.
  • Actively gathering feedback to enhance service quality.

Application Management Backed By Help Desk Services

Our comprehensive application management services are further strengthened by our reliable help desk support. With a team of experts proficient in various programming languages, we provide prompt assistance and resolution for application-related queries and issues. Our dedicated help desk team serves as a reliable point of contact, ensuring smooth operations, enhanced user satisfaction, and efficient problem-solving.

CRM

Supply chain management

Supply chain management

Ecommerce solutions

B2B and B2C portals

Enterprise mobile apps

User activity monitoring software

App performance monitoring software

Security software

Data analytics, big data apps

IoT apps

Apps driven by AI and computer vision

AR, VR apps

Technologies We Work With

Why Edylinn Technologies

  • Extensive experience in the software industry.
  • Expertise in a wide range of technologies and programming languages.
  • Proven track record of delivering successful software projects.
  • Dedicated and skilled team of professionals.
  • Customized solutions tailored to meet specific client requirements.
  • Commitment to quality and customer satisfaction.
  • Emphasis on innovation and staying up-to-date with industry trends.
  • Strong focus on communication and collaboration with clients.
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Challenges We Solve

High application TCO (total cost of ownership):

We conduct thorough assessments and analysis of the systems we serve to identify areas for cost optimization.

Our value engineering recommendations help reduce operational costs while maximizing application performance.

We offer options such as application re-architecting, migration, and upgrades to optimize TCO.

Need for prompt updates vs. application stability:

Our adoption of modern practices like DevOps and Continuous Delivery ensures timely updates without compromising application stability.

We leverage containerization techniques to facilitate seamless and streamlined ongoing application changes.

Our approach allows for prompt updates while maintaining a stable and reliable application environment.

Untapped potential:

Through our application optimization services, we uncover the untapped potential of your applications.

We optimize application performance to align with your business objectives and enhance overall efficiency.

Our goal is to help your applications reach their maximum potential and deliver optimal support for your business.

Selected Projects

Big Data Implementation for Advertising Channel Analysis in 10+ Countries:

Our team successfully implemented a robust big data solution for analyzing advertising channels in multiple countries. By leveraging advanced data analytics techniques, we provided valuable insights to optimize advertising strategies and maximize ROI.

Development of IPTV & SVOD Apps and a Web-based Management System for a TV Industry Leader:

We collaborated with a leading TV industry player to design and develop cutting-edge IPTV and SVOD applications. Additionally, we created a web-based management system to streamline content delivery and enhance user experience, establishing our client as an industry leader in the digital entertainment space.

Design and Development of the Viber Messenger with 1.17 Billion Users:

Our expertise in mobile app development enabled us to contribute to the design and development of the Viber Messenger, a popular communication platform with a massive user base of 1.17 billion. We delivered a seamless and feature-rich messaging experience to millions of users worldwide.

BI Implementation for 200 Healthcare Centers

In a large-scale project, we successfully implemented a business intelligence solution for 200 healthcare centers. By consolidating and analyzing data from various sources, we provided actionable insights and data-driven decision-making capabilities to enhance operational efficiency and improve patient care.

Development of an Azure-Based Software Product for vCIO Services Management:

Leveraging Microsoft Azure, we developed a comprehensive software product for managing vCIO (virtual Chief Information Officer) services. Our solution enabled efficient resource management, strategic planning, and enhanced IT governance for organizations seeking virtual CIO support.

Get Your Applications Managed Efficiently

Ensure efficient management of your applications with our expert team and streamlined processes. Maximize application performance, stability, and security through our comprehensive management services.