Application Development Services
Application services include app development, support, cloud migration, modernization, integration, security management, and more. In IT since 1989 and 700+ experts onboard, ScienceSoft brings all-around services to turn your enterprise applications into max profit.
ScienceSoft's Concept of Application Services
Our concept of application services is outlined in the following points:
- We use modern technologies and approaches. We eagerly utilize and constantly develop our competencies in IoT, big data, machine learning, AI, image analysis, AR, DevOps/Continuous Delivery (CD), and don’t shun proven and long-trusted techs.
- We know how to deal with complex enterprise IT landscapes that have evolved for decades. For 33 years, we’ve been accumulating the experience from multiple projects and learned the tricks to tame the systems of various nature and architectural patterns.
- We are flexible in terms of cooperation. We are ready to cooperate with third-party vendors and together deliver business value to the customers. If the customer’s needs and priorities change, we can adjust the responsibility scope on the go and adapt service timelines to the new context.
- We focus on TCO of the solutions we deliver and manage. We analyze how to optimize operational, maintenance, and other costs during a solution’s life cycle.
- We’ve established reliable, disciplined processes. We have ISO 9001 certified quality management, ISO 27001 certified information security management, ISO 13485 certified quality management for medical devices and Software as a Medical Device and more.
Application Services We Offer
ScienceSoft offers the following set of application services for midsized and big enterprises:
Application development
We design and deliver web, mobile and cloud business applications of different complexity and for various needs. In the process, we pay special attention to their flexibility, security, speed and integration potential.
The success of our software comes from:
The actual value to business
Stable work and undemanding support
We write loose-coupled and readable code to keep it easy to test, maintain, and upgrade.
High quality and timely releases
We aren’t just ISO 9001-certified – we have our own Quality Management System that streamlines our software development processes and allows us to provide reliable solutions within the established deadline.
Agile delivery of new features
We employ DevOps, Continuous Delivery and Continuous Integration practices, automated testing and deployment tools. Thus, we ensure constant delivery of releasable solution (implementing new features as often as 1-2 times a week), without system freezes and with reduced code errors.
Application management
We can take responsibility for the management of your applications ensuring its increased business flexibility and optimized IT costs. With latest process management practices, our team will maintain and monitor your application servers and databases taking care of their enhanced performance, sustainability, stability and keeping them in sync with current business needs.
The list of our application management services includes but is not limited to:
Remote application monitoring and performance management
We take over the continuous remote diagnostics of your critical applications. We identify problems, share with you the detailed info on the causes of found issues and provide recommendations on the needed improvements. We track application performance, transaction integrity, data consistency, message queue exceeds, server failures.
Remote application support
We help you to treat a wide spectrum of problems and incidents, manage modifications (from minor enhancements to app changes) and configurations, and advise you on beneficial app optimization activities to address new evolving needs.
Help Desk
Our 24/7 help desk can become a single point of contact for application users, the help desk agents will receive all inbound service requests and incident reports through any preferred communication channel (e-mail, phone, chat, a ticket management system, and more) and:
Provide info about applications and their usage.
Estimate the problem and solve simple cases directly (L1 support) or escalate more serious problems to technical experts (L2/L3 support).
Create a knowledge base and an FAQ section for users’ self-help.
Gather users’ feedback for a development team.
Design and implementation of the Continuous Delivery (CD) pipeline
We design and implement the CD pipeline to connect development, testing and deployment of your application and automate them. This enables you to leverage multiple DevOps/CD values and deliver new app features quickly and efficiently.
Application modernization
Our team implements modernization of legacy applications to increase their efficiency and incorporate them better into a modern enterprise IT strategy.
We support a wide range of ‘revival’ activities and scale them according to your business needs.
- Re-hosting – moving an entire application from the on-premises or the old cloud infrastructure to the new cloud without significant modifications and changes in code.
- Re-platforming – moving a part or an entire application to the cloud with small optimizations and upgrades to leverage such cloud capabilities as automated performance scaling and improved resilience.
- Re-architecting – changing an application’s architecture and design to make it more scalable, flexible, and integration-friendly or to allow for simplified app maintenance and streamlined testing and deployment of further upgrades.
- Re-engineering – redesigning certain application components, updating certain aspects (e.g., performance, functionality) or introducing new elements to an already existing system.
- Re-coding – rewriting legacy applications on PowerBuilder, Delphi, VB, C++, etc. and outdated versions of Java, .NET, PHP and Python with modern technologies and tools.
To make modernization smooth and truly beneficial, we:
- Closely cooperate with the customer (IT department, other concerned employees) and third-party vendors to get comprehensive info on the application under modernization.
- Meticulously extract business requirements from existing software applications.
- Analyze the infrastructure, identify all code dependencies and component integrations.
Application integration
We can transform multiple independent applications of your IT environment into one coherently working system allowing for its increased efficiency and user convenience.
To make integration successful, we address our experience in integrating systems and applications of various complexity, scale and technology stacks and:
Select an integration pattern that answers the current needs and a future strategy of your business
We have a strong record in various integration approaches – point-to-point service-oriented architecture (SOA), enterprise service bus (ESB), shared database (for specific cases) – and can make up an integration solution that allows for your maximum profit.
Pay due attention to specific integration risks
We make sure the integrated system offers appropriate response time, security level, data quality.
Cover the end-to-end integration process
We design integration architecture, implement the solution, modernize your legacy applications to allow their smooth work in the new environment, provide a comprehensive testing coverage at the system and component level, as well as offer further integration and support services.
Application security services
Our security experts can assist enterprises in making their applications resistant to security threats.
- Being ISO 27001-certified, we adhere to all security principles and help you stay compliant with strict industry-specific security requirements, such as HIPAA, GDPR, PCI DSS, etc.
- We help you to compile security requirements as well as recommend a resilient app design pattern that will be able to address potential security risks.
- We implement continuous security monitoring to make sure your applications remain protected and reliable and timely identify the need for security upgrade to answer ever-evolving cyberthreats.
- We investigate security flaws of your application employing white box (with code audit) testing or black box testing (without access to application code) and provide a report with recommendations on overcoming found vulnerabilities.
Application testing
We perform comprehensive manual and automated testing (vital for Continuous Delivery) for every stage of the application life cycle (implementation, deployment, support and evolution) to timely identify potential risks and verify that your enterprise solutions work correctly and correspond to the established quality requirements.
We ensure comprehensive checking of your application with multiple types of testing, including:
We provide detailed reports on identified defects and recommend on best remediation activities.
Our Customers Say
ScienceSoft coordinated knowledge transfer, discovery of our internal systems, then transitioned into supporting those systems and taking on projects to evolve their functionality. We’ve already improved our ability to track our complex commission structure and added a test environment to enhance our release process.
By working with ScienceSoft, we’ve been able to achieve exactly what we set out to accomplish with this strategy, and we recommend them as a trustworthy partner with skilled technical specialists on board.
Luke Walther, Business Development Director, Give Back Wireless
Selected Projects
Development of IPTV & SVOD Apps and a Web-based Management System for a TV Industry Leader
A success story of a long-term partnership, which helped the Customer to become one of the leading providers of streaming solutions in the world. Created with ScienceSoft’s help, the company’s mobile apps now power T-Mobile, Orange, MTV, BBC, and other large brands.
Design and Development of the Viber Messenger with 1.17 Billion Users
An ambitious start-up commissioned ScienceSoft to create an instant messaging and VoIP app which now boasts over 1.17 billion active users across the globe.
BI Implementation for 200 Healthcare Centers
ScienceSoft created software to help 200 US healthcare centers and retirement homes to process patient and medication data. Solution consists of Java application for management and reporting along with an analytical data warehouse to consolidate information from 200 databases.
Development of an Azure-Based Software Product for vCIO Services Management
ScienceSoft built an Azure-based SaaS vCIO product and consistently delivered new features and updates to ensure a superior user experience for SaaS users.
IBM Security QRadar SIEM Implementation for 70+ US State Agencies
ScienceSoft implemented and customized IBM Security QRadar SIEM for one of the US states’ government. The solution enabled permanent collection and analysis of events coming from log sources of more than 70 state agencies.
Development of Alternative Web Browser Software for Mac
A Mac version of the all-in-one web browser specifically suitable for music connoisseurs, video lovers and people with an active online presence. ScienceSoft also implemented a system of updates for Windows and Mac as well as a solution for torrents managing from the browser.
Development of a Complex Web Product for Semantic Analysis
A number of products to help big companies improve their innovation process with the help of semantic analysis of natural language texts including 15 mln worldwide patents, 3,000 cross-disciplinary scientific ‘deep web’ websites and the database of 8,000 scientific effects. The software allows engineering, marketing and production personnel to find more cost-effective, competitive and higher-quality system designs.
Outsourcing of Web-based Software Development for Aviation Insurance
During a 4-year outsourcing engagement, ScienceSoft’s team collaborated on the modernization of a 20-year-old legacy aviation insurance web application, replacing outdated non-maintainable technologies with moderns ones and optimizing its functionality.
Development of Trip Booking Apps with React Native
Using React Native, ScienceSoft developed iOS and Android trip booking apps with near-native experience. The clients of a US travel agency rated the apps 4.9 and 4.4 respectively.
Development of a Big Data Solution for IoT Pet Trackers
To support a long-term customer in a new service launch, ScienceSoft delivered a scalable IoT data management solution that allowed processing 30,000+ events per second from 1 million devices.
Implementation of a Data Analytics Platform for a Telecom Company
ScienceSoft’s big data consulting team developed a data analytics platform for a Texas-based telecom company. A technology stack with Apache Kafka and Amazon Redshift at the core enabled insightful regular and ad-hoc reporting, as well as forecasting.
Development of an Award-winning Mobile Banking App
Secure iOS and Android mobile apps for a bank with $254 million of equity capital. ScienceSoft performed end-to-end application development and went on to evolve the app, adding AR geolocation and porting the app to tablets.
Software Products Development for a Global Leader in Image Processing
A success story of a 5-year cooperation which resulted in 12 products (6 of them created by ScienceSoft from scratch). One of the products has been awarded Best Imaging Application by a prestigious press photographers association. ScienceSoft’s expertise allowed the Customer to shorten time-to-market significantly (3-4 months per project).
Development of a Mobile App for a Global Leader in Image Processing
By cooperating with ScienceSoft, the Customer was able to deliver an innovative image processing solution for iOS devices. The product saw several releases and was awarded as an innovative image processing solution.
Innovative CMS Application Development
ScienceSoft helped the Enonic company to release a brand-new CMS called Enonic eXperience Platform. The solution provides a safe and predictable foundation for online presence of any kind. With a modern and flexible architecture, the platform offers an intuitive and fast way to create and manage websites, intranets, commerce and mobile solutions for public and private enterprises.
Development of Mobile Payment Software for 18M E-wallets
A large online payment service provider with 18M e-wallets had an iOS client, which no longer met customers’ expectations. ScienceSoft created a new app that allowed users to manage their e-wallets and make payments easily.
Custom Loan Management Software Development for a Microfinance Company
ScienceSoft designed and developed custom loan management software that provides robust automation of the Customer’s specific lending-related processes.
Development of Custom Billing Software for a Leading European Marketplace
A leading European marketplace commissioned ScienceSoft to replace a billing-as-a-service solution with a scalable and sustainable custom billing platform. Despite the lack of detailed requirements, ScienceSoft’s team successfully carried out the development of the new solution.
Development of Software for Online Bond Portfolio Management
ScienceSoft created an automated service for financial market information provider. The solution provides the financial and investment professionals with a toolkit for tracking their activities with bonds and Eurobonds as well as acquiring reports for successful operating on financial markets, including trade floors, issue parameters, key values, country, industry and sector, bond currency.
Development of a Web Application for Car Insurance Claim Estimation
Our web app development and 3D modeling skills manifested in a car insurance claim app that offers its users to mark the damage right on a 3D car model.
Crypto Wallet Integration with NEAR Protocol for CoolBitX
ScienceSoft designed and implemented SDK to extend the cross-chain interoperability of the hardware cryptocurrency wallet trusted by 300,000+ crypto asset owners worldwide and better align the product with user needs.
Custom Application Development to Drive Digital Transformation across Phytotherapeutic Business
ScienceSoft automated paper-based document management, order and warehouse management workflows with custom software solutions. The delivered solutions have largely catalyzed customer experience optimization.
Customer Portal Implementation to Protect Business Data Confidentiality
ScienceSoft implemented a Dynamics 365 customer portal integrated with a sales module for Saudia Cargo, Asia’s leading cargo airline.
Development of a Physiotherapy Platform for AKLOS Health
ScienceSoft helped AKLOS Health, an innovative healthcare startup, deliver a wearable-based physiotherapy platform with a mobile app and a web app. The apps use data from Xsens DOT wearable sensors to measure the motion range of patients’ joints and assess the therapy progress.
